Frequently Asked Questions

Do you have visiting hours?

No, visitors are welcome at any time. Please sign the guest book at the front door as you enter and exit the building. Our doors are locked at night for security, so please use the doorbell if you come and go after hours.

May residents decorate their room?

Yes, we encourage residents to bring their own furniture, and to decorate the room to their own taste. We find that this helps with the transition from home to assisted living. Giving the residents the option to give their rooms a personal touch is important to a smooth transition. We do however provide furniture, etc. for short stays (such as respite care).

Do you accept long term care insurance?

Yes, we do. We are however a private pay facility, and therefore do not accept Medicaid or Medicare.

What is included in the monthly rate?

The monthly rate covers most everything. Nursing care, meals, housekeeping, cable TV, laundry service. The extra charges may be telephone, medications (through our pharmacy), beauty shop services, some outings, and other extras.

Independent Living

We offer one bedroom units / one bath and two bedrooms units featured with two bathrooms, ranging from approximately 1100 square feet to 1550 square feet of living space!

Independent Living

Assisted Living

Featuring 52 spacious private rooms with private bathrooms, residents are encouraged to furnish and decorate their rooms to their personal taste and style.

Assisted Living

Memory Care

Give yourself and your loved one the peace of mind you deserve by joining Sycamore Haven, White Birch’s new, state-of-the-art memory care facility.

Memory Care